Showing Jobs
Brighton, Massachusetts
On-Site
Join our dynamic team as a Tier II Desk-Side Support Engineer in Boston, where you’ll play a pivotal role in driving enterprise modernization initiatives. This is your chance to deliver exceptional, white-glove support during critical migration and cutover activities, ensuring smooth user experiences and seamless technological transitions for a major enterprise client.
In this fast-paced, client-facing role, you’ll provide onsite technical support, troubleshoot endpoints, assist with Microsoft 365 applications, and support users across multiple office locations. Your expertise will directly impact the success of migration projects involving Microsoft 365, identity transformation, and acquisition integrations, making a real difference in a collaborative, high-touch environment.
Required Skills:
- 3–5+ years of enterprise desktop support experience
- Deep knowledge of Windows 10/11 desktops and laptops
- Hands-on supporting Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint, Exchange Online)
- Strong troubleshooting skills in Outlook, Teams, OneDrive, Windows, Active Directory, and network connectivity
- Excellent communication and customer service abilities
- Ability to prioritize multiple support requests in a fast-paced environment
Nice to Have Skills:
- Experience supporting Microsoft 365 migration projects
- Familiarity with Entra ID / Azure AD and modern authentication methods
- Knowledge of Intune or endpoint management platforms
- Exposure to Okta or enterprise IAM solutions
- Experience in M&A support and integration activities
- Background supporting executive or VIP users
Preferred Education and Experience:
- Relevant technical certifications are a plus
- Proven experience supporting onsite end users in corporate environments
Other Requirements:
- Primarily onsite support during migration periods, with limited remote flexibility depending on project phase
- A proactive mindset and a customer-centric approach are essential
Boulder, Colorado
On-Site
Desktop Support Engineer
Location: Louisville, CO OR Boulder, CO
Work Model: Primarily Onsite
Overview
We are seeking customer-focused Desktop Support Engineers to support a large-scale Microsoft 365 modernization initiative while providing day-to-day desktop support for end users in a corporate environment.
This role will serve as the primary onsite IT support presence for one office location, assisting users with Microsoft 365 applications, endpoint support, account access issues, device deployments, and general technical troubleshooting. The ideal candidate is comfortable working directly with end users, providing white-glove support, and operating in a fast-paced environment where customer service is just as important as technical ability.
Responsibilities
-
Provide onsite desktop support for end users in a corporate environment
-
Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint, and Exchange Online
-
Support user authentication issues including password resets, MFA enrollment, account unlocks, and access requests
-
Troubleshoot Windows 10/11 operating system, hardware, software, and connectivity issues
-
Deploy, configure, and support laptops, desktops, monitors, docking stations, printers, and peripherals
-
Assist with user onboarding and offboarding activities
-
Support conference room technology and collaboration tools
-
Provide hands-on support during Microsoft 365 migration and modernization activities
-
Assist users with post-migration questions, troubleshooting, and adoption support
-
Document issues, resolutions, and support activities within ticketing systems
-
Escalate advanced infrastructure, networking, or identity-related issues when appropriate
-
Deliver high-touch support to business users and leadership teams
-
Partner closely with project managers, engineers, and infrastructure teams during key project milestones
Required Qualifications
-
2+ years of desktop support, deskside support, or IT support experience
-
Experience supporting Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint
-
Strong troubleshooting experience in Windows 10/11 environments
-
Experience supporting Active Directory user accounts, password resets, permissions, and group memberships
-
Familiarity with MFA, authentication, and account access troubleshooting
-
Experience supporting laptops, desktops, printers, docking stations, and related hardware
-
Strong customer service and communication skills
-
Ability to work onsite and provide hands-on support to end users
Preferred Qualifications
-
Experience supporting Microsoft 365 migration, deployment, or modernization initiatives
-
Familiarity with Entra ID (Azure AD)
-
Experience with Intune or endpoint management platforms
-
Experience supporting executive or VIP users
-
Experience working in enterprise corporate environments
-
Prior consulting or managed services experience
Nice to Have
-
PowerShell experience
-
Experience with Okta or other identity management platforms
-
Exposure to device imaging, provisioning, or deployment tools
If you enjoy working directly with end users, solving technical problems, and supporting modern workplace technologies in a hands-on environment, we'd love to hear from you.
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-AL3
College Park, Maryland
On-Site
Desktop Support Engineer
Location: College Park, MD
Work Model: Onsite
Overview
We are seeking customer-focused Desktop Support Engineers to support a large-scale Microsoft 365 modernization initiative while providing day-to-day desktop support for end users in a corporate environment.
This role will serve as the primary onsite IT support presence for one office location, assisting users with Microsoft 365 applications, endpoint support, account access issues, device deployments, and general technical troubleshooting. The ideal candidate is comfortable working directly with end users, providing white-glove support, and operating in a fast-paced environment where customer service is just as important as technical ability.
Responsibilities
-
Provide onsite desktop support for end users in a corporate environment
-
Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint, and Exchange Online
-
Support user authentication issues including password resets, MFA enrollment, account unlocks, and access requests
-
Troubleshoot Windows 10/11 operating system, hardware, software, and connectivity issues
-
Deploy, configure, and support laptops, desktops, monitors, docking stations, printers, and peripherals
-
Assist with user onboarding and offboarding activities
-
Support conference room technology and collaboration tools
-
Provide hands-on support during Microsoft 365 migration and modernization activities
-
Assist users with post-migration questions, troubleshooting, and adoption support
-
Document issues, resolutions, and support activities within ticketing systems
-
Escalate advanced infrastructure, networking, or identity-related issues when appropriate
-
Deliver high-touch support to business users and leadership teams
-
Partner closely with project managers, engineers, and infrastructure teams during key project milestones
Required Qualifications
-
2+ years of desktop support, deskside support, or IT support experience
-
Experience supporting Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint
-
Strong troubleshooting experience in Windows 10/11 environments
-
Experience supporting Active Directory user accounts, password resets, permissions, and group memberships
-
Familiarity with MFA, authentication, and account access troubleshooting
-
Experience supporting laptops, desktops, printers, docking stations, and related hardware
-
Strong customer service and communication skills
-
Ability to work onsite and provide hands-on support to end users
Preferred Qualifications
-
Experience supporting Microsoft 365 migration, deployment, or modernization initiatives
-
Familiarity with Entra ID (Azure AD)
-
Experience with Intune or endpoint management platforms
-
Experience supporting executive or VIP users
-
Experience working in enterprise corporate environments
-
Prior consulting or managed services experience
Nice to Have
-
PowerShell experience
-
Experience with Okta or other identity management platforms
-
Exposure to device imaging, provisioning, or deployment tools
If you enjoy working directly with end users, solving technical problems, and supporting modern workplace technologies in a hands-on environment, we'd love to hear from you.
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #ES1
Exton, Pennsylvania
On-Site
The Select Group is seeking an OT Systems Integration Engineer to support one of our top communications clients in designing and implementing the Virtual Building Automation System (VBAS) automation logic at their mission critical facilities. This resource will build the stage-up and stage-down automation sequences that respond to thermal and electrical threshold triggers, integrate with existing HVAC controller interfaces from Eaton, Siemens, Liebert (Vertiv), and other vendors, and implement the safety interlock and manual override framework. This is primarily a remote opportunity that will require occasional onsite work as needed in Downingtown, PA.
What You’ll Bring
- 5+ years in HVAC controls engineering or building automation systems integration.
- Programming experience with industrial protocols. Hands-on experience designing programs that integrate via BACnet/IP, BACnet MS/TP, Modbus TCP, Modbus RTU, OPC-UA, or LON (read and write configuration).
- Automation logic programming. Experience designing, developing, and modifying automation logic programs in BAS platforms: Johnson Controls Metasys, Siemens Desigo CC, Schneider EcoStruxure, Honeywell, or equivalent.
- Knowledge of ASHRAE A2 thermal environment specifications for data centers or critical facilities.
- Field commissioning experience — must be comfortable on-site at live operating facilities.
- Ability to interpret HVAC drawings, sequence of operations, and control panel documentation.
- Edge gateway programming. Familiarity with edge gateway concepts; AWS IoT Greengrass v2 component program experience preferred (willingness to adopt is acceptable).
Bonus Experience
- Experience with co-location, telecom headend, or hyperscaler datacenter facility environments.
- Familiarity with AWS IoT SiteWise Edge or equivalent industrial cloud gateway programs.
- Experience designing programs for AI/ML-driven automation platforms or predictive control systems.
- Familiarity with Eaton Foreseer or vendor-specific monitoring platforms in the Comcast footprint.
- Python programming for automation logic test programs or API integration programs.
- Knowledge of NIST SP 800-82 (Operational Technology security) or Purdue Model network segmentation.
- Certified Control Systems Technician (CCST) or equivalent credential.
- Experience with containment systems: hot-aisle/cold-aisle containment, in-row cooling.
What You’ll Do
- Automation logic program design and development. Apply systems analysis techniques to determine functional specifications; design, develop, document, test, and modify stage-up and stage-down automation logic programs based on ASHRAE A2 thermal thresholds and electrical load signals.
- Integration program development. Design and modify integration programs connecting the automation control logic with existing HVAC controller interfaces using BACnet/IP (primary), BACnet MS/TP (legacy serial), Modbus TCP/RTU, OPC-UA (preferred for newer systems), or vendor-specific APIs from Eaton, Siemens, Liebert, and Foreseer.
- Edge component program deployment. Design, develop, document, deploy, and modify AWS IoT Greengrass v2 component programs at site for protocol translation and local buffering during connectivity loss.
- SiteWise Edge gateway configuration program. Design and modify AWS IoT SiteWise Edge gateway configuration programs to consume facility telemetry via BACnet, Modbus, and OPC-UA connectors.
- Safety interlock program implementation. Design, develop, test, and modify safety interlock programs: manual override capability, minimum cycle time enforcement, alert escalation, override audit trail.
- POC execution and program validation. Execute the HVAC Automation POC at the two Downingtown pilot sites in Recommend Mode with the Comcast facilities team supervising every recommendation; analyze program output and modify automation programs based on operator feedback.
- POC results analysis and documentation. Document POC results: response latency, setpoint accuracy, false-positive rate, operator feedback, PUE and EPCB outcome metrics against pre-POC baseline.
- Automation sequence validation. Validate automation sequence programs against Comcast-approved operating parameters; coordinate vendor support engagements (Eaton, Siemens, Liebert) where controller access requires vendor configuration.
- Test program collaboration. Support the QA/Integration Analyst during test execution; analyze test results and design corrective program modifications.
- Specification documentation. Produce automation logic program specifications, control flow diagrams, and commission documentation.
Raleigh, North Carolina
On-Site
Business Development Representative – TSG Corporate – On Site (Raleigh, NC)
Company Overview
The Select Group (TSG) is a privately held technology consulting firm headquartered in Raleigh, North Carolina. Since 1999, we’ve been at the forefront of delivering end-to-end consulting services to clients across diverse industries throughout the U.S. and Canada. We help clients solve their toughest challenges, inspire digital innovation and drive meaningful results.
We are committed to supporting various client needs, helping them to address ever-evolving trends across various industries. Our service areas—Cloud & Infrastructure, Cybersecurity, Data & AI, Digital Transformation, Learning & Development, and Project Management & Agile—are designed to create long-term success by aligning with your business goals and advancing to meet future demands.
Key Differentiators:
- Industry Expertise: TSG's team possesses deep industry knowledge and experience across a wide range of sectors, including Communications, Consumer & Industrials, Energy & Utilities Federal, Financial Services, Healthcare and Technology. This expertise allows TSG to understand the unique challenges and opportunities within each industry and deliver tailored solutions that address specific client needs.
- Quality and Compliance: TSG is committed to maintaining the highest standards of quality and compliance in all aspects of its operations.
- Client-Centric Approach: At the heart of TSG's business philosophy is a commitment to client satisfaction. The company takes a collaborative approach to client engagement, working closely with clients to understand their goals, challenges, and priorities, and delivering customized solutions that exceed expectations.
- Innovation and Adaptability: TSG prides itself on its ability to innovate and adapt to changing market dynamics and client needs. The company continuously invests in technology, processes, and people development to stay ahead of industry trends and deliver cutting-edge solutions that drive value for clients.
About the Job: Business Development Representative
Location: Raleigh, North Carolina
Onsite Office: To be considered for this position, candidates must live within a commutable distance of our office located at 630 Davis Drive, Morrisville, NC
How You’ll Make an Impact:
Research & Targeting
- Conduct detailed research on technology organizations, emerging initiatives, and executive decision-makers.
- Research and identify potential business opportunities, helping to align client needs with TSG’s key service offerings
- Develop executive stakeholder maps linking buyer roles to TSG capabilities.
- Act as a brand ambassador for TSG, delivering an exceptional first impression and ensuring prospects have a top-tier experience.
- Execute and engage in consistent outbound and inbound outreach, utilizing personalized messaging, cold calling, and social selling techniques.
- Apply structured follow-up sequences over 2–3 weeks blending personalization, value, and timing.
- Track metrics such as reply rates, meetings set, and conversion to pipeline.
- Deliver a customer-first approach, ensuring a seamless and engaging experience for prospective clients.
- Partner with Account Managers and Delivery Leaders to strategize, build and manage strong sales pipelines.
- Receive continuous coaching and support from senior leaders.
- Support live events, conferences, and executive briefings.
- Drive expansion within enterprise accounts, strengthening relationships and uncovering new avenues for growth.
- Bring a problem-solving mindset, strong communication skills, and a willingness to understand the nuances of technical consulting sales.
What We’re Looking For:
- Bachelor's degree in a technology related field is required.
- Preferred degrees include: Computer Science, Information Systems, MIS, IT, Cybersecurity, Data Analytics, Data Science, Software Engineering, Computer Engineering, and related fields
- Exposure to sales, business development, consulting and client-facing experiences.
- Understanding of cloud, AI, data or digital transformation concepts is preferred.
- Resilient and adaptable mindset—comfortable with rejection, eager to learn from setbacks, and focused on continuous improvement.
- Strong interest in technology with the ability to understand technical concepts and communicate their value effectively.
- Excellent organizational, communication, and relationship-building skills, with a passion for face-to-face engagement.
- Growth-oriented attitude with a clear ambition to build a long-term career and progress into an Account Manager role within TSG.
- Must be willing to relocate within the United States for promotion opportunities
- Entry - Business Development Representative (BDR): Research & outreach to new executives and accounts (0–18 months)
- Mid – Account Manager (AM): Own client relationships and drive consulting project growth (18–36 months)
Our Culture:
At TSG, our culture is grounded in taking care of one another. Through our CSR program focused on the wellbeing of our people, we foster a high-performing environment. We remain committed to shaping a more inclusive future for our company and the communities we serve. By prioritizing wellbeing, growth, and inclusivity, we build a foundation of trust, innovation, and shared success—one that multiplies the achievements of our employees, our clients, and our business.
Equal Opportunity Employer:
The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact hr@selectgroup.com for assistance.
For California Applicants, please visit the following website to view our CCPA Notice - https://www.selectgroup.com/ccpa-notice/
Connect with us:
- See our culture in action on LinkedIn and Instagram
- Know someone who would be perfect for this role? Share this career opportunity with them.
Questions? Reach out to our talent acquisition team.
#LI-LM1
Exton, Pennsylvania
Remote
QA/INTEGRATION ANALYST - PHILADELPHIA, PA (REMOTE)
We are seeking a hands-on QA/Integration Analyst to support a large-scale Virtual Building Automation System (VBAS) initiative focused on simulation validation, cloud-based data pipelines, and HVAC automation workflows. This role is embedded within a cross-functional delivery team and is responsible for planning, executing, and facilitating integration and acceptance testing across multiple AWS-hosted platforms and operational technology environments.
What You'll Bring:
- 3+ years of experience in QA, systems integration testing, technical validation, or acceptance testing
- Experience creating:
- Formal test plans
- Test cases and scripts
- Acceptance criteria documentation
- Ability to validate APIs, integrations, data feeds, and backend systems - beyond traditional UI testing
- Experience with data validation techniques including:
- SQL queries
- Schema verification
- Time-series data analysis
- Athena or equivalent query platforms
- Experience facilitating UAT sessions with operational or business stakeholders
- Strong written communication skills with the ability to produce audit-ready documentation
- Familiarity with cloud platform testing and security concepts, preferably within AWS environments: IAM, KMS, Service integrations
What You'll Do:
- Develop and execute integration and acceptance test plans across:
- AWS-hosted IoT and data lake pipelines
- Simulation engine on IoT TwinMaker
- Visualization and dashboard platforms
- Validate simulation performance against historical operational data and document pass/fail criteria against defined accuracy thresholds
- Verify AWS IoT asset models, including:
- Hierarchy integrity
- Measurement bindings
- Edge-to-cloud data ingestion and processing workflows
- Test HVAC automation workflows including:
- Stage-up and stage-down sequencing
- Threshold triggers
- Manual override capabilities
- Minimum cycle time enforcement
- Override audit trail verification
- Execute end-to-end data quality validation, including:
- Schema compliance
- Field completeness
- Latency checks
- End-to-end data lineage
- Verify alerting configurations fire correctly under test conditions across operational and safeguard alert categories
- Facilitate User Acceptance Testing (UAT) sessions with facility operations stakeholders and document operator sign-off and open items
- Maintain defect log with reproduction steps, severity ratings, and resolution tracking
- Produce acceptance test reports for milestone gate packages