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Senior Azure Virtual Desktop Engineer/Architect
Contract Duration: 6 Months+ 
Location: Fully Remote (CST Hours)

Reason for Opening: Migration from Citrix to Azure Virtual Desktop (AVD)

Overview:
We’re seeking a senior-level Azure Virtual Desktop (AVD) architect to lead a global enterprise transformation from Citrix to AVD, supporting over 1,800 instances. This role blends strategic vision with hands-on delivery, requiring a candidate who can operate as both a technical authority and a consulting thought leader. This is not an administrative position — it’s a high-impact role for someone who can manage complex, enterprise-scale projects end-to-end.

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Must-Have Experience

• AVD Expertise: Large-scale implementations (1,000+ instances) with global reach and operational efficiency.

• Azure Stack HCI (Azure Local): Deep implementation experience and hybrid cloud integration.

• Windows 11 Enterprise Delivery: Proven at-scale delivery through AVD.

• Image Management & Automation: Skilled in automation for image creation and deployment (Nerdio a plus).

• End-to-End Delivery: Track record of 10+ month enterprise projects vs. short sprints.

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Nice-to-Have Skills

• Nerdio Management Suite experience

• Citrix migration background

• Infrastructure as Code (Terraform, Ansible)

• Enterprise monitoring with Azure-native tools

• Disaster recovery planning and enterprise architecture experience

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Certifications (Highly Valued)

• Azure: AZ-140 (most relevant), AZ-305, AZ-104, AZ-801, AZ-303/AZ-304 (legacy)

• Microsoft 365 Certified: Modern Desktop Administrator Associate

• Citrix CCP-V or CCE-V

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Key Responsibilities

Strategic Leadership

• Define and execute the global AVD deployment strategy

• Provide modernization and optimization thought leadership

• Develop reference architectures and blue/green deployment processes

Technical Architecture & Implementation

• Lead Citrix-to-AVD migration planning and execution

• Design and implement image automation workflows

• Deploy Infrastructure as Code solutions (Terraform, Ansible)

• Establish enterprise-grade monitoring, alerting, and DR strategies

Advanced Support & Optimization

• Provide Level 2/3 support for complex performance issues

• Optimize AVD for scale, efficiency, and global performance

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Ideal Candidate Profile

• Broad experience across multiple client environments and industries

• Skilled at balancing executive-level strategy with technical execution

• Comfortable presenting to C-suite and troubleshooting at the engineering level

• Strong leadership, communication, and stakeholder management skills
  
  
  
  TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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ServiceNow Developer - Software Asset Management & Workday Integration
Length: 4-6 months contract
Location: Remote (USA - CST work hours) 

We are seeking a highly skilled and motivated ServiceNow Developer with specialized experience in Software Asset Management (SAM) implementation and Workday integration. The ideal candidate possesses a keen understanding of ServiceNow platform capabilities, has hands-on experience with SAM implementation, and is adept at integrating Workday data and processes into ServiceNow.

ServiceNow Developer - Software Asset Management & Workday Integration Requirements:

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field; or equivalent work experience.
• 3+ years of hands-on experience developing and administering ServiceNow, with proven expertise in SAM and Workday integrations.
• Demonstrated experience with the implementation and configuration of ServiceNow Software Asset Management (SAM) module.
• Strong working knowledge of Workday HCM and its API/web services for integration.
• Proficiency in JavaScript, Glide scripting, REST/SOAP APIs, and data transformation methods within ServiceNow.
• Experience with data migration, ETL processes, and third-party integration tools (e.g., MuleSoft, Dell Boomi, etc.) is desirable.
• Understanding of software licensing models, audit requirements, and compliance frameworks.
• Excellent analytical, problem-solving, and troubleshooting skills.
• Effective communication and interpersonal abilities to engage with technical and non-technical stakeholders.
• Familiarity with Agile methodologies and experience working within a Scrum or Kanban team.
• ServiceNow Certified System Administrator (CSA) and Software Asset Management (SAM) certifications preferred.
• Workday integration certification or equivalent experience is an asset.

ServiceNow Developer - Software Asset Management & Workday Integration Responsibilities:

• ServiceNow Development and Customization
• Design, develop, and implement solutions on the ServiceNow platform to support business needs, with a focus on Software Asset Management (SAM) and Workday integration.
• Customize ServiceNow applications, develop workflows, business rules, client scripts, UI policies, and data integrations.
• Collaborate with business analysts and stakeholders to gather and translate requirements into technical solutions.
• Maintain and enhance current ServiceNow functionality, ensuring performance, reliability, and scalability.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-ES1

Platform Engineer (Onsite; Cheyenne, Wyoming)
We are seeking a skilled Platform Engineer to support and optimize our growing cloud environment. This role plays a key part in deploying, managing, and automating highly virtualized infrastructures across hybrid cloud platforms. You will collaborate with cross-functional teams, working hands-on with VMware, Kubernetes, and automation technologies to build scalable, resilient infrastructure solutions. This role requires the candidate to be onsite in Cheyenne, Wyoming
 
Platform Engineer Qualification:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field – or equivalent combination of education and experience
• 3–5 years of hands-on experience with virtualization technologies including VMware ESXi, vSphere, or OpenStack
• Proven experience troubleshooting at the physical and first layer of virtualization
• Strong understanding of Kubernetes and experience troubleshooting clusters
• 2+ years of experience with automation tools such as Ansible, Terraform, GitLab, Jenkins, or similar
• Proficiency in scripting with Python, Bash, or PowerShell to support automation and operations

Nice-to-Have Skills:

• Familiarity with VMware Cloud (VMC) on AWS and hybrid cloud architecture
• Understanding of Software-Defined Networking (SDN) and Virtual Network Functions (VNF)
• Experience with monitoring and logging solutions like Prometheus, FluentBit, or the ELK Stack 

Platform Engineer responsibilities:

• Deploy, configure, and manage highly virtualized environments using VMware ESXi, vSphere, OpenStack, and Wind River
• Assist in the design and implementation of scalable, fault-tolerant virtual infrastructure across multiple data centers
• Support the development and maintenance of virtualization frameworks, optimizing resource allocation, performance, and capacity planning
• Troubleshooting of physical and first layer of virtualization
• Develop and enhance automation for provisioning, monitoring, and managing virtual infrastructure using Ansible, Terraform, and Jenkins
• Support zero-touch provisioning (ZTP) and automated recovery processes to ensure high availability
• Identify and implement optimizations to improve performance while reducing operational overhead
• Work cross-functionally with cloud, networking, and software teams to ensure seamless platform integration
• Provide guidance on best practices for virtualization and automation
• Participate in knowledge-sharing activities, mentoring junior engineers, and contributing to technical documentation
• Monitor and troubleshoot virtual environments to proactively address performance bottlenecks and system failures
• Assist in backup, disaster recovery, and failover strategies to enhance system resilience
• Implement automated responses to incidents to minimize manual intervention
• Contribute to defining and maintaining best practices for virtualization and automation processes
• Maintain detailed documentation of infrastructure configurations and procedures

 
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-RA1

Position Overview
We are seeking a strategic and results-driven Senior Business Analyst to support critical initiatives within our Customer Operations function. This role will serve as a key liaison between business stakeholders and technical teams, ensuring alignment between strategic goals and implementation outcomes. The successful candidate will be responsible for documenting, validating, and refining business requirements and experience flows, with a strong focus on delivering clear and compelling materials to executive leadership.

Key Responsibilities

• Act as the first line of review and validation for business requirements before escalation to senior leadership.
• Develop and finalize Business Requirements Documents (BRDs) and detailed customer experience workflows.
• Facilitate cross-functional collaboration and discussions to gather, clarify, and refine business needs.
• Prepare presentation materials and lead pre-meetings with leadership to ensure alignment and readiness for executive discussions.
• Deliver executive-level storytelling through polished presentations (PowerPoint) and business documents (Word).
• Partner with product owners and other business leaders to align customer experience strategies with technical solutions.
• Support decision-making processes by connecting business objectives with user and operational impact.

Must-Have Skills & Experience

• 7–9 years of experience in a Business Analyst role, preferably with a focus on customer experience or business strategy.
• Proven track record of facilitating meetings, driving alignment, and leading cross-functional collaboration.
• Ability to think both strategically and analytically, and to translate complex requirements into actionable insights.
• Strong interpersonal and communication skills with demonstrated ability to interact with senior stakeholders.
• High proficiency in PowerPoint and Word, with an emphasis on storytelling and visual communication.

Nice-to-Have

• Experience working within the telecommunications industry.

Responsibilities

• 70% – Drafting and finalizing BRDs, creating experience flows, preparing materials, and leading internal pre-meetings.
• 30% – Facilitating collaborative sessions across functional teams and stakeholders.
• Serve as the first line of review and validation for business requirements before escalation to senior leadership.
• Draft and finalize Business Requirements Documents (BRDs) and experience workflows.
• Collaborate with cross-functional teams to facilitate discussions, clarify business needs, and translate them into clear documentation.
• Prepare for and lead pre-meetings ahead of executive sessions.
• Ensure executive-level storytelling through polished presentations (PowerPoint) and documents (Word).
• Partner with leadership to align business strategies with customer experience flows.
• Work closely with product owners to refine requirements and avoid misalignment between business expectations and technical output.

Job Duration: 4 months
Sr. Data Architect (GCP/BiqQuery)
We are seeking a Senior Data Architect to design and deliver a unified Sales & Compensation dataset. The role involves creating the compensation calculation domain, producing clean and auditable datasets that downstream systems can trust and consume. The architect will work closely with an Agile Product Owner, reverse-engineer existing data logic where needed, set standards and guardrails for the data engineering team, and lead delivery of the hierarchy model first, followed by the compensation domain.

Sr. Data Architect Requirements:

• 10+ years of experience in data architecture and modeling at scale (relational, dimensional, hierarchy modeling, slowly changing dimensions, effective/bitemporal dating).
• Proven background designing financial, compensation, or pricing datasets with versioning rules and full auditability.
• Strong experience with data modeling, transformation design, orchestration, and automation.
• Deep knowledge of data governance and compliance frameworks, including security controls, metadata management, and audit processes.
• Ability to assess complex, messy legacy models and deliver a clean, optimized target design.
• Strong stakeholder communication and a product-focused mindset.

Nice-to-Have Skills:
Industry experience in telecommunications or retail, particularly with hierarchies and compensation models.
Experience enabling downstream data consumption through secure, governed access patterns.

Sr. Data Architect Responsibilities:

• Architect the target data model for employee and store hierarchies and the consolidated orders (compensation) domain.
• Reverse-engineer existing data logic and document the current state, leading a canonical rebuild grounded in best practices.
• Design a rule and versioning framework for compensation to support accurate historical replay and auditing.
• Define ingestion and transformation patterns, including change data capture from enterprise and legacy systems, as well as backfill strategies.
• Establish governance standards: data contracts, lineage tracking, testing, access controls, and compliance logging.
• Optimize for performance and cost efficiency, applying best practices for partitioning, clustering, caching, and workload management.
• Set standards and guardrails for development, mentor engineering teams, and partner closely with the Product Owner.
• Collaborate with business and technical stakeholders across multiple departments to ensure data models are well-documented, maintainable, and easy to consume.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-RA1