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Job Title: Program Manager – Strategic Implementation

Position Overview:
The Program Manager will be responsible for leading the execution of high-impact, strategic programs that span multiple projects within Veradigm and client environments. This individual will serve as the central point of coordination between Veradigm’s Project Management and Implementation teams and the client’s executive leadership, ensuring alignment, accountability, and delivery across all project components.

A key aspect of this role is acting as a liaison and mediator between client-side leadership and Veradigm’s internal teams to guarantee that all deliverables are executed in lockstep with the broader implementation plan. The Program Manager will help ensure client responsibilities are met on time and in sync with Veradigm’s execution standards.

This role will oversee projects involving Veradigm’s suite of products, including but not limited to: Veradigm EHR, Practice Management, FollowMyHealth, Payerpath, and other affiliated third-party solutions. The Program Manager will interact closely with client stakeholders, physicians, practice leaders, end users, and subject matter experts to drive successful program outcomes.

Key Responsibilities:

• Serve as the primary point of contact for the client and internal leadership teams.

• Act as the bridge between Veradigm’s project/implementation teams and the client’s executive leadership, ensuring accountability on both sides.

• Manage cross-functional coordination to ensure all project tracks move forward in alignment.

• Escalate and resolve in-flight issues impacting project progress.

• Lead and co-chair key governance meetings including:

• Weekly Executive Sponsorship Meetings

• Weekly Cadence with Client Program Manager

• Internal Veradigm Project Management Standups

• Internal Weekly Leadership Briefings

Drive overall timeline management, including cross-project coordination and change control.

Draft and evaluate project plans to improve execution efficiency.

Oversee tracking and reporting of KPIs, weekly metrics, and executive summaries.

Attend and contribute to project delivery meetings.

Identify and pursue one-off improvement opportunities throughout the project lifecycle.

Perform other duties as assigned.

Qualifications:

• Proven experience in program management or large-scale project leadership, preferably in a healthcare technology environment.

• Strong stakeholder management and communication skills, including experience interacting with executive-level clients.

• Deep understanding of project planning, risk mitigation, change control, and governance practices.

• Ability to synthesize complex programs into clear milestones and drive execution across multiple workstreams.

• Experience working with healthcare IT platforms such as Veradigm (formerly Allscripts) is highly preferred.
  
  
  TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Training Classroom Assistant x2 - ONSITE, Lake Norman, NC
Reason for Need:
Support is needed in preparation for the upcoming GoLive of the new Lake Norman Hospital. Two Classroom assistants are requested to support End Users as they prepare for Epic EMR training.
Project Details:
This role will support adult learners as they learn Epic’s EMR.  These assistants will help individuals from all backgrounds and vary technological proficiency levels in the classroom while they complete their mandatory EMR training.  The consultants will train end users in accessing their computer workstations in the classroom/lab, log into their computers, log into an Epic training environment, as well as participate in a Zoom meeting with the online instructor to complete training.  This will be onsite assistance. 
Day-to-Day Responsibilities:

• Provide one-on-one and small-group assistance with computer tasks (e.g., Epic training environment access, joining Zoom meetings for training, accessing the Learning Management System to complete end-of-class quizzes).
• Help instructors set up hardware, software, and training materials before each session.
• Support learners during training by helping learners communicate with the remote instructors.
• Assist with troubleshooting basic tech issues during class.
• Turn in Service Now tickets for technical issues that cannot be immediately resolved.
• Track attendance, organize digital handouts, and maintain training resources.
• Create a welcoming and inclusive classroom space for adult learners.

Must-Have Skills:

• Familiarity with common computer applications (Microsoft Office, email platforms, browsers, etc.).
• Comfort working with adults from a variety of educational and cultural backgrounds.
• Excellent communication skills with a focus on patience and clarity.
• Ability to multitask and support learners at different levels simultaneously.
• Ability to work independently and within a team in a high-pressure environment
• Flexibility and adaptability in a fast-paced setting

Education Requirements:

• Associates degree in IT or Bachelor’s degree in a related field or 1+ years of equivalent technical or call center experience

Remote Info: This position is onsite in Lake Norman.  Drug Test and Background check required.  Flu vaccination required during flu season

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Owner’s Rep Assistant Project Manager (ORAPM) – The Dalles, Oregon
The Select Group has an exciting opportunity to work a fortune 100 company out of The Dalles, Oregon. This role serves as a strategic advisor to the Owner, overseeing end-to-end delivery of complex construction projects with a focus on data centers or mission-critical facilities. Acting as the Owner’s on-site representative, the position ensures alignment between design, procurement, construction, commissioning, and operational goals.

Located along the stunning Columbia River Gorge, The Dalles, Oregon offers a unique blend of small-town charm and outdoor adventure. With a rich history, mild climate, and easy access to hiking, fishing, biking, and water sports, it's a haven for those who enjoy an active lifestyle. The area boasts a low cost of living compared to larger metro areas, while still being just 90 minutes from Portland for easy access to city amenities.

We welcome candidates who are interested in either permanent relocation to The Dalles or a temporary move for the duration of the contract

Must Have Skills-

• 5+ years of experience managing mission-critical or hyperscale construction projects
• Proven track record leading large-scale commercial projects (residential experience not applicable)
• Data center construction experience strongly preferred
• Demonstrated ability to manage projects end-to-end—from inception and planning through construction, commissioning, and closeout
• Experience overseeing multiple complex projects simultaneously
• Strong expertise in scheduling and cost management
• Extensive background in construction procurement, including:
• RFI (Request for Information) management
• Change order management
• Invoice review and approval
• Risk mitigation strategies
• Vendor and subcontractor management

• Proficient with project management and tracking software such as MS Project, Primavera P6, Procore, or similar tools
• Solid understanding of construction safety best practices
• Excellent verbal and written communication skills to coordinate with diverse stakeholders

Nice to Have Skills

• Experience with commissioning (Cx) and testing processes.
• Proven background in data center design, development, construction, and commissioning projects.
• Prior experience serving as a construction Owner’s Representative.
• Project Management Professional (PMP) certification is strongly preferred.
• Additional relevant industry certifications are a plus.

Key Responsibilities

• Advises executive decision-making and validates project scope, schedule, and budget.
• Reviews design and construction deliverables for alignment and constructability.
• Manages procurement in compliance with Owner policies, supports bid evaluations, and audits vendor selection.
• Coordinates communication across all stakeholders, supporting safety culture and risk mitigation.
• Oversees scheduling tools (e.g., P6), critical path analysis, and claims reviews.
• Monitors construction progress, facilitates issue resolution, and ensures timely, quality execution.
• Leads change order, RFI, submittal, and invoice management processes.
• Supports permitting, commissioning (Cx), and turnover planning.
• Provides regular reporting on progress, risks, and milestones to drive informed decision-making.

Senior Security Engineer –Fortinet
Join a dedicated lab team supporting one of the world’s largest telecom providers and its U.S. government customer as they adopt next generation Fortinet security platforms. You will design, build, and certify complex Fortinet architectures in a controlled environment before they are rolled into mission-critical production networks.

This opportunity is open to candidates local to Basking Ridge, NJ, Ashburn, VA, or Richmond, TX, with the expectation of being on-site two days per week at one of these locations.


Senior Security Engineer Requirements

• Must be eligible for Public Trust clearance. Due to federal clearance requirements, candidates must be U.S. citizens or lawful permanent residents (Green Card holders).
• 6+ years’ experience with Fortinet Technologies
• Deep expertise with FortiGate (UTM, SD-WAN, SSL/IPS, VPNs, HA, CLI troubleshooting)
• Proficient with FortiAnalyzer (log analysis, reporting, compliance dashboards)
• Experienced in FortiManager (policy packages, ADOMs, centralized config)

Strong networking knowledge (TCP/IP, routing, VLANs, high availability design)

Nice to Have

• Certified NSE  5, 6 and/or 7

Senior Security Engineer Responsibilities

• Collaborate with cross-functional engineering, planning, and operations teams to align on technical requirements and timelines
• Analyze test results and logs to identify root causes of failures and drive issue resolution
• Perform regression, functional, and performance testing on new firmware, hardware, and network designs
• Participate in lab environment setup, configuration, and maintenance to simulate real-world deployment scenarios
• Document test outcomes, issues, and recommendations in clear, actionable reports
• Provide feedback to vendors and internal teams on device behavior and performance
• Support government compliance and certification requirements through rigorous testing
• Stay current on Fortinet product updates and emerging technologies relevant to broadband/ISP services

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Job Title: Customer Experience Quality Analyst
Location: Stamford, CT (onsite 4 days, remote 1 day)
Duration: Through End of Year (EOY) – Potential for Extension

About the Role:

Join a high-impact project with a leading telecommunications client focused on transforming the customer experience. You’ll play a critical role in supporting the development of cutting-edge AI-powered tools by analyzing real customer interactions and surfacing key insights that drive innovation.

What You Bring:

• 5+ years of experience as a Business Analyst, Data Analyst, or similar role with a focus on customer data or service metrics

• Proficiency in PowerPoint, Excel, and Word

• Exceptional written and verbal communication skills

• Strong attention to detail and the ability to stay organized in a fast-paced setting

Bonus Points For:

• Prior experience in the telecommunications industry
• Familiarity with customer service environments or AI-powered tools

What You'll Do:

• Listen and Analyze: Spend approximately 80% of your time reviewing and analyzing customer service calls to extract actionable data points.

• Spot Trends: Identify themes, patterns, and recurring issues to inform tool development and process improvements.

• Collaborate Cross-Functionally: Partner with AI specialists, training teams, and other departments to enhance the accuracy and performance of intelligent tools.

• Contribute to AI Development: Work closely with teams training AI models—your insights will help improve machine learning outcomes.

• Support Team Goals: Operate within a highly collaborative environment that values precision, critical thinking, and innovation.
  
  
  TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
  #LI-KG1

Senior Security Engineer –Fortinet SME
Join a dedicated lab team supporting one of the world’s largest telecom providers and its U.S. government customer as they adopt next generation Fortinet security platforms. You will design, build, and certify complex Fortinet architectures in a controlled environment before they are rolled into mission-critical production networks.

This opportunity is open to candidates local to Ashburn, VA, with the expectation of being on-site two days per week.

Senior Security Engineer requirements/qualification:

• Security Clearance: Active or obtainable U.S. Public Trust.
• 7+ years hands on with FortiGate, FortiManager, and FortiAnalyzer; deep expertise in routing, SD-WAN, SSL/IPSec VPN, UTM/NGFW policies, and multi-VDOM design.
• Proven experience architecting, configuring, and troubleshooting FortiGate HA clusters; skilled at diagnosing split brain and sync failure conditions.
• Practical knowledge of FortiWeb, FortiMail, FortiAuthenticator, FortiSandbox, and related solutions.
• Proficient in Python or Bash scripting 
• Comfortable developing detailed test plans, executing complex upgrade/rollback scenarios, and analyzing results.
• Clear technical writing, diagramming (Visio / draw.io), and the ability to brief both engineers and executives.

Senior Security Engineer responsibility

• Create detailed test plans covering functional, performance, resiliency, and security use cases aligned to customer requirements and DISA STIG / NIST controls.
• Execute regression, upgrade, and rollback testing; simulate split brain, sync failure, and session handling scenarios in HA clusters.
• Author Method-of-Procedure (MOP) and Standard Operating Procedure (SOP) documents; peer-review with Operations to ensure smooth production deployment.
• Produce design certification reports and executive briefs summarizing findings, risk, and mitigation steps.
• Partner with planning, engineering, and customer security teams to refine requirements and translate them into lab objectives.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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