Net Zero Customer Engagement Program Manager

The Select Group is seeking a Sustainability Program Manager who enjoys working as a hands-on individual contributor within a small team. This role will partner with sales and account teams to support major customers through sustainability reporting, questionnaires, RFPs, product information, and ongoing engagement initiatives. The Program Manager will also help collect product lifecycle and emissions data, support internal communications and employee engagement, and collaborate with product teams on circularity, lifecycle assessments, sustainable design, energy efficiency, and green data center initiatives.

Must-Have Skills

• Approximately 3–5+ years of corporate sustainability experience; candidates with additional experience can be considered if they are genuinely interested in remaining a hands-on individual contributor.
• Experience working as an internal sustainability practitioner within a company strongly preferred over primarily consulting experience.
• Strong understanding of corporate sustainability, Net Zero, GHG/emissions, decarbonization, sustainability reporting, and related concepts.
• Excellent written and verbal communication skills. Communication and relationship management are critical to success in this role.
• Experience communicating directly with customers/clients and supporting customer-facing sustainability initiatives, reporting, requests, RFPs, or relationships.
• Strong cross-functional program/project management experience.
• Comfortable working with sustainability data and reporting and able to understand, analyze, and communicate data effectively.
• Strong Excel and general data manipulation skills.
• Tech savvy and comfortable learning and working within enterprise applications and a Google Workspace environment.
• Self-directed and able to operate effectively within a small, entrepreneurial team.
• Strong interpersonal skills with the ability to build relationships across customers, Sales/Account Management, Sustainability, Product, HR, and other internal teams.
• Candidate must genuinely be interested in the scope and level of this position and comfortable working primarily as an individual contributor.

Plus Skills

• Technology, electronics, hardware manufacturing, cloud, AI, or data center industry experience.
• Lifecycle Assessment (LCA) experience or familiarity.
• Circularity or sustainable product design experience.
• Sustainable supply chain experience.
• Experience engaging product/engineering teams around sustainability, energy efficiency, or green product initiatives.
• Engineering or other technical educational/background experience.
• Experience with enterprise sustainability/data management platforms; specific Salesforce experience is not required.
• Familiarity with AI productivity tools such as Gemini, Claude, or Microsoft Copilot.
• Experience with renewable energy, EACs, carbon offsets/removals, PLM systems, or green data center initiatives.
• Experience developing sustainability communications, training, employee engagement, website content, or other internal/external messaging.

Day-to-Day Responsibilities

• Partner with account and sales teams to support sustainability relationships with large customers.
• Respond to customer sustainability inquiries, questionnaires, surveys, RFP requirements, and ad hoc reporting requests.
• Prepare and provide customers with information regarding sustainability performance, product sustainability, and Net Zero/GHG initiatives.
• Develop customer outreach, engagement programs, partnerships, and initiatives related to sustainability and emissions reduction.
• Build two-way sustainability relationships with customers, both providing information to customers and obtaining downstream emissions/product lifecycle information from them.
• Track customer sustainability requirements, priorities, requests, and performance and communicate relevant information internally.
• Support sustainability reporting and work with internal team members, contractors, and interns to collect and analyze required data.
• Work cross-functionally with Sustainability, Sales/Account Management, Supply Chain, Product, HR, and other teams.
• Develop internal sustainability communications, training, capacity-building, and employee engagement initiatives.
• Potentially support product sustainability initiatives involving LCA, circularity, sustainable design, energy efficiency, and green data centers.
• Identify opportunities to connect customer sustainability priorities with product and sustainability initiatives.
• Use technology, enterprise applications, data tools, and AI productivity tools to improve efficiency and streamline sustainability workflows.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran #LI-RA1
 

Engagement Manager - Detroit, Michigan 

The Select Group's Energy & Utilities practice is seeking an Engagement Manager to support delivery of one of our largest clients in Detroit's Distribution Operations PMO engagement. This is a client-facing, delivery-focused role responsible for standing up and running the day-to-day operations of the program management office.  This is similar to a program manager role however the program is our project management/project controls team.  This person will oversee a team of 20-30 people and help with onboarding, reporting, and execution of the program.   

The ideal candidate combines solid program/project management fundamentals with a strong aptitude for data, reporting, and modern tools — someone who is as comfortable facilitating a stakeholder meeting as they are building a clean, accurate status report.   Someone that is very knowledge in either utilities, infrastructure of similar field in project management and can help support a skilled team in execution.  

Key Responsibilities 

PMO Operations & Delivery 

• Support day-to-day execution of the DTE Distribution Operations PMO, ensuring project management processes, tools, and cadences are consistently applied across the program. 

• Serve as a primary point of contact for onboarding new team members and contractors — leading onboarding sessions, walking new hires through PMO tools, processes, and client expectations, and ensuring a smooth ramp-up. 

• Coordinate program administration tasks, including scheduling, documentation management, meeting logistics, and maintenance of PMO artifacts and repositories. 

Data, Reporting & Analysis 

• Own the collection, validation, and analysis of project data across the program, including schedule, cost, resource, and risk information. 

• Track and report on project health status, KPIs, and SLAs, identifying trends, risks, and areas requiring escalation. 

• Use AI-enabled tools and modern reporting/analytics platforms to streamline data collection, improve accuracy, and accelerate turnaround on status reporting. 

• Build and maintain clear, executive-ready reporting deliverables (dashboards, status decks, scorecards) for program leadership and client stakeholders. 

Stakeholder Engagement 

• Partner closely with client and TSG program leadership to ensure reporting and communication needs are met accurately and on schedule. 

• Support governance meetings, status reviews, and steering committee sessions with accurate, well-prepared materials. 

Qualifications 

• 5–10 years of program/project management experience within utilities, energy, infrastructure, or a related capital-intensive industry. 

• Strong desire to lead

• Strong data and reporting skills — comfortable working in Excel/Power BI or similar tools to collect, structure, and analyze project data. 

• Interest in applying AI tools to improve reporting efficiency and project health analysis. 

• Excellent written and verbal communication skills, with the ability to translate data into clear, executive-level narratives. 

• Highly organized, detail-oriented, and comfortable managing multiple workstreams and administrative responsibilities simultaneously. 

• Ability to work onsite in Detroit, MI, 3 days per week. 
• PMP or willingness to obtain within the first 6 months.

Preferred  

• Leadership experience within a project management organization 

• Familiarity with project controls tools (e.g., Primavera P6, Maximo) a plus. 

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.#LI-RL1
 

Senior Optical Transport Engineer – Long Haul Backbone (Mount Laurel, NJ// Denver, CO)

We are seeking a Senior Optical Transport Engineer – Long Haul Backbone for a long-term contract engagement supporting the design, delivery, and activation of backbone wavelength services across a large-scale carrier network. This is a hybrid role requiring onsite presence four days per week in either New Jersey or Colorado.

In this role, you will own the complete lifecycle of backbone wavelength services—from initial feasibility analysis and end-to-end path design through provisioning, validation, testing, customer turn-up, and final service acceptance. You'll be responsible for engineering and delivering high-capacity optical transport services across multi-vendor DWDM networks while ensuring performance, reliability, and operational excellence.

This position follows a single-owner delivery model, where one engineer is accountable for the entire circuit throughout its lifecycle. Rather than handing work off between separate design, provisioning, and testing teams, you will maintain end-to-end ownership across every network segment, including metro ingress, the national backbone, and metro egress, ensuring each service is fully validated and production-ready before customer acceptance.

Required Qualifications 

• 10+ years of hands-on experience engineering, provisioning, or supporting DWDM and optical transport networks in a carrier or large-scale service provider environment.  

• Strong understanding of optical transport technologies, including DWDM, ROADM architectures, wavelength planning, optical amplification, regeneration, OSNR, dispersion, and optical power budgets.  

• Hands-on experience provisioning and troubleshooting services on optical transport equipment from at least one major vendor, with the ability to work across multiple vendor platforms.  

• Demonstrated ability to troubleshoot end-to-end circuits across multiple network segments while isolating faults within complex multi-vendor environments.  

• Strong documentation skills and the ability to work directly with customers, operations teams, field personnel, and vendor support organizations throughout the service delivery process.  

Preferred Qualifications 

• Direct experience with Nokia 1830 PSS, PSD, PSI-M, and related optical transport platforms.  

• Direct experience with Ciena 6500, Waveserver, and RLS optical platforms.  

• Experience supporting long haul or backbone optical transport networks.  

• Familiarity with optical network management and orchestration systems.  

• Experience performing optical service turn-up, customer acceptance testing, and production implementations.  

Key Responsibilities 

Wave and Circuit Design 

• Perform end-to-end feasibility studies and path design for backbone wavelength services, including route selection, regeneration requirements, optical amplification, and reach validation.  

• Engineer optical spectrum across the complete path, including wavelength assignment, fixed-grid and flex-grid alignment, and spectrum utilization to maximize backbone efficiency while preserving future capacity.  

• Select the appropriate transponder, muxponder, and line-side hardware based on service rate, reach, and platform requirements.  

• Validate optical performance against engineering standards before implementation and identify any constraints requiring hardware additions or path modifications.  

• Document the complete service design, including intermediate sites, equipment, ports, and circuit routing.  

Multi-Platform Service Provisioning 

• Provision end-to-end wavelength services across a multi-vendor optical network consisting of Nokia and Ciena transport platforms.  

• Configure and turn up services on Nokia optical transport platforms, including the 1830 PSS, PSD, PSI-M family, and related shelf types.  

• Configure and turn up services on Ciena 6500, Waveserver, and RLS platforms, including transponders, CCMD/CMD components, and line-system elements.  

• Manage service transitions between vendor platforms and ensure optical and framing parameters remain consistent across vendor boundaries.  

• Execute provisioning through element and network management systems while maintaining accurate service records, circuit labeling, and implementation documentation.  

End-to-End Troubleshooting and Customer Turn-Up 

• Perform complete validation of wavelength services before customer handoff, including optical power verification, performance testing, error-free burn-in, and confirmation that service objectives have been achieved across the entire path.  

• Troubleshoot complex issues across multi-vendor optical networks and determine whether faults originate within metro networks, the national backbone, or at vendor boundaries.  

• Diagnose optical impairments including power issues, OSNR, dispersion, span loss, framing errors, timing issues, and service-layer alarms.  

• Coordinate with field operations, network operations, and vendor technical support to resolve issues requiring field dispatch or vendor escalation.  

• Deliver validated, production-ready wavelength services and provide post-installation support for services returning after customer handoff.  

Operational Execution and Handoff 

• Perform end-to-end service acceptance testing, document validation results, and verify that all customer acceptance criteria have been satisfied before placing services into production.  

• Maintain accurate engineering records, service documentation, turn-up results, circuit labeling, and as-built documentation throughout the delivery lifecycle.  

• Execute work in accordance with approved operational procedures and engineering practices to minimize customer impact while maintaining backbone stability.  

 Continuous Improvement 

• Identify opportunities to automate repetitive design, provisioning, validation, and documentation tasks to improve delivery efficiency and reduce manual effort.  

• Contribute to implementation procedures, methods of procedure (MOPs), and operational documentation that support backbone wavelength delivery.  
  
  TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
  #LI-KG1

SENIOR SALESFORCE DEVELOPER - Durham,NC // Hoboken, NJ

The Select Group is seeking a Senior Salesforce Developer to join a Salesforce CRM Platform team to support the continued growth of a Customer Success Experience (CSX) initiative. This Senior Salesforce Developer will help design, develop, and enhance Salesforce Service Cloud capabilities while supporting multiple enterprise initiatives. The ideal candidate has strong Salesforce development experience and is comfortable learning emerging technologies such as Agentforce and Data Cloud.

What You'll Bring: 

• 5+ years of Salesforce development experience.
• Strong Salesforce Service Cloud experience.
• Hands-on experience with Apex, Lightning Web Components (LWC), Flows, and Salesforce configuration.
• Experience developing APIs and system integrations.
• Agile software development experience.
• Strong communication and problem-solving skills.

Bonus Experience: 

• Salesforce Agentforce experience.
• Salesforce Data Cloud exposure.
• Salesforce sales cloud experience. Role will be roughly 80% service cloud and 20% sales cloud.
• Experience building AI-enabled or automation-focused Salesforce solutions.

What You'll Do: 

• Develop new features and enhancements within Salesforce Service Cloud.
• Build custom Apex classes, Lightning Web Components, Flows, and integrations.
• Participate in Agile ceremonies, sprint planning, and backlog refinement.
• Collaborate with business analysts, architects, and quality engineers to deliver new functionality.
• Support code reviews, deployments, production releases, and issue resolution.
• Contribute to multiple Salesforce initiatives while maintaining development best practices.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-KG1
 

Sr. Salesforce  Business Analyst- Durham, NC / Englewood, CO / Hoboken, NJ 

The Select Group is seeking a Senior Business Analyst to serve as the primary business and functional lead for a Salesforce transformation program. This individual will bridge the gap between business stakeholders and Salesforce delivery teams.The ideal candidate will have a strong business analysis background, substantive Salesforce Service Cloud experience, and excellent communication and analytical skills. They should be business-outcome focused and comfortable collaborating with technical teams.This role requires the Business Analyst to work onsite three days per week in one of the following locations: Durham, NC; Englewood, CO; or Hoboken, NJ.

 
What You'll Bring:

• 7+ years of Business Analysis experience in enterprise environments.
• Strong, practical Salesforce Service Cloud experience.
• Strong discovery, requirements gathering, and stakeholder facilitation experience.
• Strong experience writing user stories, acceptance criteria, functional requirements, and process flows.
• Excellent analytical and probing skills; must be able to take vague requests and identify the questions needed to turn them into actionable requirements.
• Excellent verbal and written communication with the ability to communicate effectively with both business and technical audiences.
• Strong collaboration and teamwork skills.
• Ability to succeed in a fast-paced, high-pressure environment with frequently changing priorities.

 
What You'll Do: 

• Meet with business stakeholders to understand pain points, processes, requirements, and desired outcomes.
• Ask probing questions and challenge assumptions when requirements are vague or incomplete.
• Translate business needs into detailed user stories and clear, testable acceptance criteria.
• Communicate requirements to developers, architects, and QA and ensure the team understands the underlying business need.
• Partner with architects without taking ownership of architecture or technical solution design.
• Participate in Agile ceremonies, backlog refinement, UAT, and continuous-improvement efforts.
• Work across multiple initiatives and adjust quickly as changes priorities.
• Support Agentforce/AI initiatives where applicable from the business analysis and requirements perspective.

Project Manager- Los Angeles, CA 

The Select Group is seeking an experienced Project Manager! This resource will support with budget tracking, technical contracting, and delivery of technology initiatives.

 

Project Manager Key Responsibilities

• Support technical contract development by coordinating inputs from vendors, technical teams, Legal, Procurement, and other stakeholders.
• Track budgets, forecasts, purchase and payment information, and supporting data; prepare accurate management reports.
• Lead smaller technical projects or workstreams using appropriate Agile and SDLC methods.
• Analyze business processes across departments and translate needs into detailed functional requirements, specifications, and business rules.
• Assess regulatory impacts and incorporate applicable requirements into project documentation and traceability.
• Facilitate requirements workshops and working sessions with diverse stakeholder groups.
• Maintain requirements traceability, changes, decisions, dependencies, and status throughout the project lifecycle.
• Collaborate with vendors, contractors, developers, and architects to confirm that requirements are understood and implemented correctly.
• Prepare presentations, visual aids, and program updates for management, directors, and executives.
• Support stakeholder communications, meeting coordination, action tracking, and follow-through.

Project Manager Required Qualifications

• At least 5 years of related experience
• Experience supporting utility, AMI, enterprise technology, or multi-vendor transformation programs.
• At least 3 years of experience gathering and documenting technical or functional requirements.
• Knowledge of requirements management, including documentation, analysis, traceability, change control, and stakeholder communication.
• Experience with communication planning and stakeholder engagement.
• Knowledge of Agile delivery and SDLC processes.
• Ability to develop detailed functional specifications and business rules.
• Ability to influence solution design and work independently on moderately complex initiatives.
• Knowledge of business processes and data concepts relevant to business systems analysis.
• Skill in analyzing system impacts, identifying downstream effects, and facilitating requirements workshops.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-RL1