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Program Manager – XSIAM Implementation (Cybersecurity)
The Select Group is seeking a seasoned Program Manager to lead the implementation and integration of Palo Alto Networks' Extended Security Intelligence & Automation Management (XSIAM) platform. This role will oversee cross-functional teams and drive the transformation of security operations through strategic execution and technical coordination. This opportunity is remote but must be local to the Greater Toronto Area and open to occasional onsite visits in Mississauga, ON at the customer location.

Program Manager Qualifications

• 5+ years of program management experience
• 3+ years of experience in cybersecurity or a related domain
• Proven experience implementing SIEM or other security operations platforms
• Strong understanding of security frameworks and compliance standards

Preferred Qualifications

• CISSP or other relevant security certifications
• Experience with enterprise-scale cybersecurity implementations
• Familiarity with Palo Alto Networks XSIAM or similar platforms
• Experience with Sericevice now 

Key Skills

• Deep technical knowledge of security operations and platforms
• Strong stakeholder communication and engagement skills
• Expertise in risk identification and mitigation
• Strategic planning and execution capabilities
• Demonstrated ability to lead cross-functional teams in fast-paced environments

Program Manager Responsibilities
1. Program Leadership

• Lead end-to-end strategy and execution of the XSIAM implementation
• Manage program budget, timeline, and resource planning
• Serve as the primary liaison between stakeholders, technical teams, and vendors
• Maintain comprehensive program documentation, progress tracking, and status reporting

2. Technical Oversight

• Oversee the integration of XSIAM components (EDR, XDR, SOAR, ASM, UEBA, TIP, SIEM)
• Ensure architectural alignment with existing security frameworks
• Coordinate data migration and systems integration activities
• Identify and mitigate technical risks and dependencies

3. Security Operations Transformation

• Drive SOC transformation, including process optimization and redesign
• Define and implement KPIs and successful metrics for operational maturity
• Align operational improvements with organizational security goals

Senior Security Engineer –Fortinet
Join a dedicated lab team supporting one of the world’s largest telecom providers and its U.S. government customer as they adopt next generation Fortinet security platforms. You will design, build, and certify complex Fortinet architectures in a controlled environment before they are rolled into mission-critical production networks.

This opportunity is open to candidates local to Basking Ridge, NJ, Ashburn, VA, or Richmond, TX, with the expectation of being on-site two days per week at one of these locations.


Senior Security Engineer Requirements

• Must be eligible for Public Trust clearance. Due to federal clearance requirements, candidates must be U.S. citizens or lawful permanent residents (Green Card holders).
• 6+ years’ experience with Fortinet Technologies
• Deep expertise with FortiGate (UTM, SD-WAN, SSL/IPS, VPNs, HA, CLI troubleshooting)
• Proficient with FortiAnalyzer (log analysis, reporting, compliance dashboards)
• Experienced in FortiManager (policy packages, ADOMs, centralized config)

Strong networking knowledge (TCP/IP, routing, VLANs, high availability design)

Nice to Have

• Certified NSE  5, 6 and/or 7

Senior Security Engineer Responsibilities

• Collaborate with cross-functional engineering, planning, and operations teams to align on technical requirements and timelines
• Analyze test results and logs to identify root causes of failures and drive issue resolution
• Perform regression, functional, and performance testing on new firmware, hardware, and network designs
• Participate in lab environment setup, configuration, and maintenance to simulate real-world deployment scenarios
• Document test outcomes, issues, and recommendations in clear, actionable reports
• Provide feedback to vendors and internal teams on device behavior and performance
• Support government compliance and certification requirements through rigorous testing
• Stay current on Fortinet product updates and emerging technologies relevant to broadband/ISP services

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Job Title: Customer Experience Quality Analyst
Location: Stamford, CT (onsite 4 days, remote 1 day)
Duration: Through End of Year (EOY) – Potential for Extension

About the Role:

Join a high-impact project with a leading telecommunications client focused on transforming the customer experience. You’ll play a critical role in supporting the development of cutting-edge AI-powered tools by analyzing real customer interactions and surfacing key insights that drive innovation.

What You Bring:

• 5+ years of experience as a Business Analyst, Data Analyst, or similar role with a focus on customer data or service metrics

• Proficiency in PowerPoint, Excel, and Word

• Exceptional written and verbal communication skills

• Strong attention to detail and the ability to stay organized in a fast-paced setting

Bonus Points For:

• Prior experience in the telecommunications industry
• Familiarity with customer service environments or AI-powered tools

What You'll Do:

• Listen and Analyze: Spend approximately 80% of your time reviewing and analyzing customer service calls to extract actionable data points.

• Spot Trends: Identify themes, patterns, and recurring issues to inform tool development and process improvements.

• Collaborate Cross-Functionally: Partner with AI specialists, training teams, and other departments to enhance the accuracy and performance of intelligent tools.

• Contribute to AI Development: Work closely with teams training AI models—your insights will help improve machine learning outcomes.

• Support Team Goals: Operate within a highly collaborative environment that values precision, critical thinking, and innovation.
  
  
  TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Senior Security Engineer –Fortinet SME
Join a dedicated lab team supporting one of the world’s largest telecom providers and its U.S. government customer as they adopt next generation Fortinet security platforms. You will design, build, and certify complex Fortinet architectures in a controlled environment before they are rolled into mission-critical production networks.

This opportunity is open to candidates local to Ashburn, VA, with the expectation of being on-site two days per week.

Senior Security Engineer requirements/qualification:

• Security Clearance: Active or obtainable U.S. Public Trust.
• 7+ years hands on with FortiGate, FortiManager, and FortiAnalyzer; deep expertise in routing, SD-WAN, SSL/IPSec VPN, UTM/NGFW policies, and multi-VDOM design.
• Proven experience architecting, configuring, and troubleshooting FortiGate HA clusters; skilled at diagnosing split brain and sync failure conditions.
• Practical knowledge of FortiWeb, FortiMail, FortiAuthenticator, FortiSandbox, and related solutions.
• Proficient in Python or Bash scripting 
• Comfortable developing detailed test plans, executing complex upgrade/rollback scenarios, and analyzing results.
• Clear technical writing, diagramming (Visio / draw.io), and the ability to brief both engineers and executives.

Senior Security Engineer responsibility

• Create detailed test plans covering functional, performance, resiliency, and security use cases aligned to customer requirements and DISA STIG / NIST controls.
• Execute regression, upgrade, and rollback testing; simulate split brain, sync failure, and session handling scenarios in HA clusters.
• Author Method-of-Procedure (MOP) and Standard Operating Procedure (SOP) documents; peer-review with Operations to ensure smooth production deployment.
• Produce design certification reports and executive briefs summarizing findings, risk, and mitigation steps.
• Partner with planning, engineering, and customer security teams to refine requirements and translate them into lab objectives.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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PROJECT COORDINATOR

The Select Group is hiring a Project Coordinator for our client in Louisville, KY! This is a hybrid role requiring 4 days a week onsite and 1 day working from home. We are looking for a dynamic individual recently out of school or with 1-2 years of job or intern experience to join our client's Change Management team. This is an exciting opportunity to be part of a new program focused on improving Customer Experience through proactive maintenance and problem-solving before customers call in. If you're passionate about customer service, eager to learn, and ready to grow, apply today!

Project Details:

As part of the Change Management team, you will contribute to a pilot program aimed at enhancing Customer Experience by performing proactive maintenance and reacting before customers need assistance.

Must-Have Skills:

• 0-2 years of experience (internship or job experience)
• Strong customer service skills
• Ability to learn and adapt quickly
• Problem-solving skills
• Excellent oral and written communication skills
• Proficiency in MS Office Suite, particularly Excel

Day-to-Day Responsibilities:

• Support the project manager by scheduling meetings, handling documentation, and updating project documents
• Assist in communication efforts and training sessions
• Update the project plan regularly
• Collect and validate information as needed
• Help prepare status reports and presentations to share project progress

This role is perfect for someone who is looking to kick-start their career and develop their skills in project management and customer service.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Desktop Support Technician - ONSITE (Chapel Hill, NC)
The Select Group is hiring a Desktop Support Technician to join the team at one of our healthcare clients who is need of help desk contractors to support their surgical tower in Chapel Hill post go-live.
The customer is a large health system located in North Carolina.  Someone joining this team as a desktop technician consultant will be responsible for going into the newly opened surgical tower to help work on and deploy workstations, monitors, printers, labels, etc.  This consultant will work with many other consultants, as well as full time employees to get hardware up and running.

Must Have Skills:

• 2-3 years of relevant experience
• Technical hardware knowledge
• Experience with printers, workstations, barcode labels, monitors, etc.
• Troubleshooting
• Connecting workstations/devices to printers

Nice to Have Skills:
Windows 10 experience 
Hospital experience with Epic GoLive/ Technical Dress Rehearsal 

Location: This position is onsite in Chapel Hill, NC. 

Day to Day:
Regular hours 8:00-5:00 PM EST

Job Responsibilities:

• Deploy workstations, monitors, printers, labels, etc. 
• Switch out old workstations for new workstations
• Troubleshoot Windows 10 for each new workstation placed

Onboarding:

• Standard 10 Panel Drug Test
• 7 year background check
• Immunization records (Flu,TDAP, TB, MMR, Varicella, Hep B), covid vaccination

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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