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Durham, North Carolina

On-Site

SENIOR SALESFORCE DEVELOPER - Durham,NC // Hoboken, NJ

The Select Group is seeking a Senior Salesforce Developer to join a Salesforce CRM Platform team to support the continued growth of a Customer Success Experience (CSX) initiative. This Senior Salesforce Developer will help design, develop, and enhance Salesforce Service Cloud capabilities while supporting multiple enterprise initiatives. The ideal candidate has strong Salesforce development experience and is comfortable learning emerging technologies such as Agentforce and Data Cloud.

What You'll Bring: 

  • 5+ years of Salesforce development experience.
  • Strong Salesforce Service Cloud experience.
  • Hands-on experience with Apex, Lightning Web Components (LWC), Flows, and Salesforce configuration.
  • Experience developing APIs and system integrations.
  • Agile software development experience.
  • Strong communication and problem-solving skills.

Bonus Experience: 

  • Salesforce Agentforce experience.
  • Salesforce Data Cloud exposure.
  • Salesforce sales cloud experience. Role will be roughly 80% service cloud and 20% sales cloud.
  • Experience building AI-enabled or automation-focused Salesforce solutions.

What You'll Do: 

  • Develop new features and enhancements within Salesforce Service Cloud.
  • Build custom Apex classes, Lightning Web Components, Flows, and integrations.
  • Participate in Agile ceremonies, sprint planning, and backlog refinement.
  • Collaborate with business analysts, architects, and quality engineers to deliver new functionality.
  • Support code reviews, deployments, production releases, and issue resolution.
  • Contribute to multiple Salesforce initiatives while maintaining development best practices.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-KG1
 

Durham, North Carolina

On-Site

Salesforce Software Quality Engineer (Durham, NC; Denver, CO; or Hoboken, NJ.)
 The Select Group is seeking a Software Quality Engineer to join a Salesforce CRM Platform team supporting the continued growth of a Customer Success Experience (CSX) initiative. This individual will be responsible for testing Salesforce Service Cloud functionality, with a primary focus on the end-to-end Case Management lifecycle. This role will play a critical part in validating new functionality, identifying potential points of failure, improving test coverage, and supporting stable, high-quality releases across the Salesforce CRM ecosystem. This is a hybrid opportunity requiring three days per week onsite in Durham, NC; Denver, CO; or Hoboken, NJ.
 
What You’ll Bring:
  • 5+ years of Software Quality Engineering or Quality Assurance experience.
  • Strong hands-on experience testing Salesforce Service Cloud.
    • Deep understanding of the complete Case Management lifecycle, including case creation, assignment, routing, prioritization, escalation, resolution, closure, and reopening.
    • Experience testing key Service Cloud capabilities such as Email-to-Case, Web-to-Case, Queues and assignment rules ec.
  • Strong root-cause analysis and troubleshooting skills
  • API and integration testing experience, including validating how data enters Salesforce, moves between systems, and is returned to external partners.
  • Strong understanding of QA methodologies, test strategy, defect management, and release validation.
  • Strong communication, analytical, and problem-solving skills.
  • Ability to clearly explain testing decisions, identified risks, failure points, and recommended solutions to both technical and business stakeholders.
Bonus Experience:
  • Salesforce Agentforce experience.
  • Salesforce Data Cloud exposure.
  • Salesforce certifications or formal Salesforce training.
What You’ll Do:
  • Develop and execute manual and automated test cases for Salesforce Service Cloud enhancements.
  • Test the end-to-end Case Management lifecycle across Salesforce and integrated systems.
  • Validate Email-to-Case, Web-to-Case, Experience Cloud, routing, assignment, escalation, notification, entitlement, milestone, and SLA functionality.
  • Test API integrations and confirm that data is accurately received, processed, stored, and transmitted between Salesforce and external systems.
  • Identify likely points of failure and create test scenarios that reflect realistic customer, agent, partner, and system behaviors.
  • Perform root-cause analysis to help isolate defects related to configuration, automation, integrations, permissions, or data.
  • Build test strategies and coverage plans based on business requirements, system risks, dependencies, and technical complexity.
  • Execute functional, integration, regression, end-to-end, negative, and release testing.
  • Log, document, track, retest, and communicate defects through resolution.
  • Collaborate closely with developers, product owners, business analysts, and stakeholders to clarify requirements and define meaningful acceptance criteria.
  • Improve automated test coverage, testing processes, documentation, and overall QA best practices.
 
 

Durham, North Carolina

On-Site

Sr. Salesforce  Business Analyst- Durham, NC / Englewood, CO / Hoboken, NJ 

The Select Group is seeking a Senior Business Analyst to serve as the primary business and functional lead for a Salesforce transformation program. This individual will bridge the gap between business stakeholders and Salesforce delivery teams.The ideal candidate will have a strong business analysis background, substantive Salesforce Service Cloud experience, and excellent communication and analytical skills. They should be business-outcome focused and comfortable collaborating with technical teams.This role requires the Business Analyst to work onsite three days per week in one of the following locations: Durham, NC; Englewood, CO; or Hoboken, NJ.


 
What You'll Bring:

  • 7+ years of Business Analysis experience in enterprise environments.
  • Strong, practical Salesforce Service Cloud experience.
  • Strong discovery, requirements gathering, and stakeholder facilitation experience.
  • Strong experience writing user stories, acceptance criteria, functional requirements, and process flows.
  • Excellent analytical and probing skills; must be able to take vague requests and identify the questions needed to turn them into actionable requirements.
  • Excellent verbal and written communication with the ability to communicate effectively with both business and technical audiences.
  • Strong collaboration and teamwork skills.
  • Ability to succeed in a fast-paced, high-pressure environment with frequently changing priorities.
 
What You'll Do: 
  • Meet with business stakeholders to understand pain points, processes, requirements, and desired outcomes.
  • Ask probing questions and challenge assumptions when requirements are vague or incomplete.
  • Translate business needs into detailed user stories and clear, testable acceptance criteria.
  • Communicate requirements to developers, architects, and QA and ensure the team understands the underlying business need.
  • Partner with architects without taking ownership of architecture or technical solution design.
  • Participate in Agile ceremonies, backlog refinement, UAT, and continuous-improvement efforts.
  • Work across multiple initiatives and adjust quickly as changes priorities.
  • Support Agentforce/AI initiatives where applicable from the business analysis and requirements perspective.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-RA1
 

Longwood, FL

On-Site

Position Title: Services Coordinator

Engagement Duration: 6-month initial engagement, with potential for extension based on project needs

Engagement Overview:
Our Longwood location has recently absorbed a significant operational workload, and we're seeking a consultant to establish structure, drive coordination, and ensure a smooth transition as this function stabilizes under new management. This is an opportunity to bring order to a newly acquired workstream and serve as the operational backbone during a period of transition.

Core Responsibilities & Qualifications:

  • Proven track record (2+ years) in an administrative, executive support, or coordination capacity, with demonstrated ability to operate independently in ambiguous or evolving environments
  • Expertise in data management — accurately entering, updating, and maintaining data flows critical to Longwood site operations
  • Strong coordination capabilities: scheduling and managing meetings, documenting key decisions and action items, and holding stakeholders accountable to migration timelines and deliverables
  • Intermediate-to-advanced proficiency in Microsoft Office, with particular strength in Excel for tracking and reporting
  • Exceptional organizational acumen — able to manage competing priorities across multiple workstreams while maintaining precision and attention to detail

Value-Add Expertise (Preferred):

  • Background in inventory and asset management practices
  • Experience tracking IT assets through their full lifecycle — from order placement through delivery, deployment, and storage
  • Ability to monitor equipment inventory levels and proactively coordinate replacement orders to prevent operational gaps
Work Location: Hybrid — 3 days on-site at our Longwood, FL location

Sunnyvale, California

MES Project Manager (REMOTE-USA)
The Select Group is undertaking a large-scale Manufacturing Execution System (MES) implementation and is seeking an experienced MES Project Manager to join the team. This role will take ownership of driving the implementation forward. The ideal candidate will bring strong program management discipline, hands-on experience in regulated manufacturing environments, and the ability to align cross-functional stakeholders around a shared implementation roadmap.

Additional Note: This position is remote with travel as needed to Lodi, CA.

 

What You'll Bring:

  • PMP certification
  • Proven experience managing MES implementation projects
  • Background in medical device and/or manufacturing industries
  • Strong stakeholder management and cross-functional collaboration skills
  • Comfortable driving work independently in a fast-paced, high-visibility project
  • Solid understanding of manufacturing operations and production workflows

Required Education / Certification Requirements

  • Bachelor's degree in Engineering, Business, Operations, or related field
  • PMP certification required
  • Additional certifications in Lean/Six Sigma a plus

Bonus Experience: 

  • Experience with specific MES platforms. Camstar is priority, but experience with POMSnet, Werum PAS-X, or similar is acceptable
  • Familiarity with validation processes in regulated manufacturing (GMP/FDA)
  • Prior experience with system implementation transitions or PM handoffs
  • Six Sigma or Lean manufacturing exposure

What You'll Do:

  • Lead and manage day-to-day execution of the MES implementation project
  • Coordinate across IT, quality, manufacturing, and engineering stakeholder groups
  • Track project timelines, milestones, risks, and budget
  • Facilitate regular status meetings and provide updates to leadership
  • Drive resolution of roadblocks and cross-team dependencies
  • Ensure project documentation and change controls align with regulatory requirements
  • Support knowledge transfer and continuity from the outgoing MES PM
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-KG1

 

Tempe, Arizona

On-Site

Office Administrator- Tempe, AZ

What You’ll Bring:
  • 2–3 years of experience in administrative support, front desk, receptionist, or office administration roles.
  • Experience with access control and facility monitoring, including monitoring employee and visitor entry/exit, ensuring individuals access only authorized areas, checking guests in and out according to established procedures, and monitoring keycard access.
  • Reliable transportation with the ability to consistently commute to the work location.

What You’ll Do:
  • Serve as the primary point of contact for employees, visitors, vendors, and guests entering the office.
  • Manage visitor check-in and check-out processes through the onsite visitor management kiosk, ensuring all established access procedures are followed.
  • Monitor and maintain access control, including verifying that visitors are properly authorized and escorted by a CDW employee when required.
  • Issue, manage, and monitor employee and visitor keycard access.
  • Monitor CCTV systems to help maintain a safe and secure office environment.
  • Manage the front desk phone and provide professional assistance to employees, visitors, and vendors.
  • Support conference room coordination, including assisting with room setup and addressing basic meeting-related needs.
  • Assist with office supply management, including inventory monitoring and coordinating supply orders as needed.
  • Maintain a professional, welcoming, and organized front-office environment in a high-volume office setting.
  • Work onsite Monday through Friday to support the day-to-day needs of a busy office with approximately 300 employees and frequent vendor and visitor traffic.
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-MT2